If you have a complaint or concern about the service you have received from the doctors or any of the personnel working in our practice, please let us know.
How to complain
If you have a complaint or concern about the service you have received from the doctors or any of the personnel working in our practice, please let us know. We ... [continue] How to complain
PALS – Patient Advice and Liaison Service
PALS provides a confidential on-the-spot advice and support service helping you to deal with any concerns you may have about the care provided and can guide you through the different ... [continue] PALS – Patient Advice and Liaison Service
POhWER -NHS Complaints Advocacy Service
POhWER provide a free, independent and confidential advocacy service to support people with their NHS complaint. POhWER can be contacted in the following ways:- Visit the POhWER website here Telephone: ... [continue] POhWER -NHS Complaints Advocacy Service
Taking it further
If you remain dissatisfied with the outcome of our Practice Complaints Policy you may refer the matter to NHS England, who commission local health services. Complaints to NHS England If ... [continue] Taking it further
Date published: 10th October, 2014
Date last updated: 14th March, 2022
