01507 473483

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Surgery Information

About the Practice

Welcome to Marisco Medical Practice. Our surgeries are purpose-built clinical buildings with well-equipped consulting and treatment rooms.

Our Practice ethos is to provide high quality medical care in a professional, yet friendly, patient-centred and compassionate manner to the people of Mablethorpe and the surrounding area.

We aim to provide primary care services that are responsive to the changing health needs of the community as informed by direct and indirect involvement with patient groups, individuals, other care giving organisations and official bodies.

To view our Patient Handbook, click here.

Make Appointment Online

Appointments are made from 8.40am daily with our doctor and nursing teams. Upon booking your appointment, please outline the reason for your visit to our receptionists so they can direct you to the most appropriate healthcare professional.

Non-Emergency and routine appointments are available to book in advance through our online booking system or through phoning the surgery. A range of times and dates are available. We endeavour to book routine appointments with your preferred clinician, however this may not be possible due to urgent appointments.

To see a doctor or nurse please telephone us or come into the surgery to book an appointment. If your condition is a new illness (less than 3 weeks) or you are having an acute episode of a pre-existing condition, feel free to pop down to our "sit & wait" clinics held Monday through to Friday mornings at our Mablethorpe branch. Patients are seen in order of arrival however should an emergency arise they will take priority.

Need a reminder? If you have a mobile phone you can make use of our free SMS text message reminder service. Click here to download a text message consent form. Please fill this in and bring to reception in order to access this service.

Telephone Consultations

In some cases, a telephone appointment may be more suitable for you. In this case, please phone reception and they will take your details and arrange for the most appropriate member of our team to call you back. Please note that where appropriate, information is entered on the relevant clinicians appointment page. Please remain available to take our call.

Urgent Appointments

We operate a same day on call GP service for urgent medical problems. Please do not request these appointments for non-urgent medical conditions as this prevents us from dealing with genuine medical emergencies. In the event of a life threatening emergency, call 999 immediately.

Home Visiting Guidelines

Most patients who need to consult a GP will be seen at the surgery but we continue to make a limited number of home visits when this is appropriate.

Our guidelines are in accordance with the National and local recommendations and are produced below.

GP Visit Recommended

GP home visiting can make good sense and is the best way of giving a medical opinion in cases involving:

  • The terminally ill
  • The truly bed-bound patient, for whom travel to premises by car would cause a deterioration in their medical condition

GP Visit is Not Usual

In most of these cases, to visit would not be appropriate:

  • Common symptoms of childhood illnesses: fevers, cold, cough, earache, headache, diarrhoea/vomiting, and most cases of abdominal pain. These patients are usually well enough to travel by car. It is not harmful to take a child with a fever outside. These children may not be fit to travel by bus or to walk, bur car transport is available from friends, relatives or taxi firms. It is not a doctor’s responsibility to arrange such transport.
  • Adults with common problems: such as cough, sore throat, influenza, back pain and abdominal pain, are also readily transportable by car to a doctor’s premises.
  • Common problems in the elderly: such as poor mobility, joint pain and general malaise, would also be treated by consultation at the doctor’s premises. The exception to this would be the truly bed-bound patient.

If you cannot come to the surgery and need the doctor to visit, please telephone 01507 473483 before 11.30am.

If you have more than one problem to discuss during your appointment, you will need to book additional appointment slots. Please ask at reception.

Help us to help you...

  • Try our on-line booking service
  • Avoid the rush & call after 10.30am
  • Use same day appointments for urgent issues only

Book your routine appointments ahead of time

Please pop along to the surgery in person with identification to register for online services.

Talk to our receptionists

They are trained to assist you and will ensure you get the most appropriate help.

Consultation tips

Always start with the most important query first.

One problem at a time please as a thorough assessment & careful consideration is required by our clinicians.

Multiple problems, or additional necessary clinical reviews, may require further appointments – be prepared for this.

A telephone appointment may be more appropriate & more easily accommodated – especially for queries and advice.

Where possible patients with language barriers are encouraged to tell reception before the consultation starts – if you have a hearing aid please wear it.

Please bring with you any new hospital correspondence or medications to your appointment as hospital letters may not arrive promptly.

Please let the surgery know in advance if you cannot make your appointment or are held up with any short delay as lateness means that you may be asked to re-book.

Routine appointments will be accommodated with a named clinician where available, emergency appointments may not.

The Practice opening hours are as follows Monday to Friday, we are closed Saturday and Sundays. We also provide urgent/on the day appointments; please ring at 8am if this is needed. Please remember you can book appointments in advance.

Mablethorpe Surgery
Monday8am - 6.30pm
Tuesday8am - 6.30pm
Wednesday8am - 6.30pm
Thursday8am - 6.30pm
Friday8am - 6.30pm
Sutton-on Sea Surgery
Monday8am - 6.30pm
Tuesday8am - 6.30pm
Wednesday8am - 12.30pm
Thursday8am - 6.30pm
Friday8am - 6.30pm

Our Main Telephone Number 01507 473483

When the Surgery is closed dial 111 when you need help fast, but it is not an emergency.

The out of hours service is at Louth Hospital, Urgent Care Centre, High Holme Road, Louth LN11 0LU.

Opening times are 6.30 pm to 8.00 am Monday to Friday and 24 hours Saturday, Sunday and Bank Holidays.

If, for any reason, you are unable to contact a doctor out of hours in an emergency, please ring 999 and ask for an ambulance.

Our staff are able to provide you with advice covering a range of topics including hospital referrals, appointments and other non-medical information. If you are in doubt as to what to do please talk to them as they are there to help you.

If you live in our practice area and would like to register with us, please collect a registration form from reception or download them. To help us register you, please bring your NHS medical card (or NHS number) and proof of identify as it will help us locate you on the NHS system. You can register at either site and use the services at both of them. On registration you can express a preference of Doctor, but you may see any GP or member of our team.

Where patients are requesting to join the practice list, the practice does not discriminate on the grounds of:

  1. Race, gender, social class, religion, sexual orientation or appearance.
  2. Disability or medical condition.

If you are in our area for a short time and require medical treatment you are able to register with Marisco Medical Practice as a temporary resident. This gives you the same access to general practice services as permanently registered patients but for a limited time; this allows for continuity of your care until you return to your regular GP.

If you are registered with another practice locally, it is essential that you attend your own practice where your medical notes are available.

You can register as a temporary resident with Marisco Medical Practice if you are in our area for more than 24 hours, but NO LONGER THAN 3 MONTHS. If you are going to be resident in the practice area for more than 3 months YOU MUST REGISTER AS A PERMANENT PATIENT.

To help us register you as a temporary patient please provide:

  • Identification (e.g Driving licence)
  • NHS card or NHS number

If there are repeat medications that you require please also provide us with:

  • A repeat medication slip or ask your doctor to fax your repeat medications to us (ask reception for assistance with this)

Repeat Prescriptions

In keeping with other Lincolnshire GP surgeries, Marisco Medical Practice prescribe repeat medication in 28 day quantities. There are many benefits to 28 day Repeat Prescribing including:

  • Regular reviews
  • Reduced waste
  • Improved safety
  • Better co-ordination of treatment
  • Convenience

Download our full information leaflet here

Ordering Repeat Medications

Please always remember to tick the box for the medications you need. Download our leaflet. The ways in which you can order you repeat medication include:

  • In person, at either Sutton or Mablethorpe surgery
  • Letterbox located on the front of the buildings at Mablethorpe and Sutton
  • Online, by using the online system. Please ask at reception for the details of your username and password

Prescription Office Opening Times

Mablethorpe
Monday9am – 4pm
Tuesday9am – 4pm
Wednesday9am – 12pm
Thursday9am – 4pm
Friday9am – 4pm
Sutton-on Sea
Monday9am – 4pm
Tuesday9am – 4pm
Wednesday9am – 12pm
Thursday9am – 4pm
Friday9am – 4pm

Please note: The Prescription office is closed for lunch between 12pm – 2pm.

Should you require prescriptions outside surgery hours urgently, please contact your local pharmacy.

Please note you can order your repeat medication up to 7 days in advance & allow 5 working days to collect.

We strive to ensure our services and the environment in which they are provided are safe, caring, effective, well led and of a high quality. We treat our patients with courtesy and respect at all times, irrespective of ethnic origin, religious belief, personal attributes or the nature of the health problem. We promote good health and well-being and encourage our patients to get involved in the practice through engagement with regular feedback, surveys and participation with the practice Patient Group.

We involve allied healthcare professionals in the care of our patients where it is in their best interests and ensure our patients are involved in the decisions regarding their treatment.

We care for our staff, offering support and training to ensure that all members of the team have the correct skills to carry out their duties competently.