General enquiries
[email protected]

[email protected]

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.


Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

An Armed Forces friendly Organisation

The Armed Forces Covenant is a promise from the nation that those who serve or have served, and their families, are treated fairly. Marisco Medical Practice supports this covenant and ... [continue] An Armed Forces friendly Organisation

Complaints policy

Patient Complaints Procedure If you have a complaint or concern about the service you have received from the doctors or any of the personnel working in our practice, please let ... [continue] Complaints policy

Get better without using antibiotics

How should I treat my cold? The best way to treat most colds, coughs or sore throats is to drink plenty of fluids and to rest. Colds can last about ... [continue] Get better without using antibiotics

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. If you live in our practice area and would like ... [continue] How to register

More about our Health Care Assistants

The Surgery has a team of experienced Health Care Assistants who are available to help the Nursing team with a range of clinical tasks including blood pressure checks, phlebotomy, height ... [continue] More about our Health Care Assistants

Named GP

All patients are now allocated a named, accountable GP. Should you wish to know which GP you have been allocated, please contact our reception teams who will be happy to ... [continue] Named GP

PALS – Patient Advice and Liaison Service

PALS provides a confidential on-the-spot advice and support service helping you to deal with any concerns you may have about the care provided and can guide you through the different ... [continue] PALS – Patient Advice and Liaison Service

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

You will be treated with respect and as a partner in your care, we will: Ensure our patients have 24 hour access to medical advice Aim for you to have ... [continue] Patient rights and responsibilities

POhWER Complaints Advocacy Service

POhWER provide a free, independent and confidential advocacy service to support people with their NHS complaint. Website: Telephone: 0300 200 0084 Email: [email protected]

Practice boundary

You can check to see if you live within our practice boundary by entering your postcode into the map below.

Privacy policy

We are sure you are already aware that from 25th May 2018 the new EU General Data Protection Regulation (GDPR) will be coming into effect across all member states, which ... [continue] Privacy policy

The Role of the Nurse Practitioner

We have several well qualified Nurse Practitioners in the practice. These valuable members of staff manage many conditions that previously you would need to see a GP for. They are ... [continue] The Role of the Nurse Practitioner

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you may need to ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

The practice considers aggressive behaviour to be any personal, abusive or aggressive comments, cursing or swearing, physical contact or aggressive gestures. The practice will request the removal from the practice ... [continue] Violent or abusive behaviour